This Privacy Policy ("Policy") describes how M/s. Pincode Professional Services ("the Company"), operating under the brand identity "PostalCode Pro," collects, uses, and discloses personal information when you access and use the web portal www.postalcodepro.com and the mobile app called PostalCode Pro ("the Platform"). The Company is committed to protecting your privacy and ensuring the security of your personal information. By using the Platform, you consent to the practices described in this Policy.

  1. Information We Collect 

    1.1 Personal Information: When you access or use the Platform, the Company collects personal information that you provide , such as your name, email address, postal code, and contact number. We may also collect additional information if you choose to provide it, such as your address or specific service requirements.

1.2 Location Information: To provide accurate and personalized services, we may collect and process location information associated with your device. This may include GPS data, IP address, Wi-Fi access points, or other location-based technologies.

1.3 Usage Information: We collect information about your interactions with the Platform, including pages visited, search queries, service provider listings viewed, and other actions taken while using the Platform. This data helps us improve our services and tailor recommendations to your preferences.

1.4 Log Data and Cookies: Our servers automatically record certain information when you access the Platform. This may include your IP address, browser type, device information, and the pages you visit. We may also use cookies and similar technologies to enhance your user experience and collect additional information about your usage patterns.

  1. Use of Information The Company uses the collected information for the following purposes:
  • To provide and personalize our services, including connecting you with service providers in your area based on your postal code.
  • To improve and optimize the Platform, develop new features, and enhance user experience.
  • To communicate with you regarding your account, service updates, and promotional offers.
  • To analyze usage patterns, conduct research, and gather insights to improve our services and understand user preferences.
  • To enforce our terms of service and prevent fraudulent or unauthorized activities.
  • To comply with legal obligations and protect the rights, safety, and security of our users and the Company.
  1. Information Sharing and Disclosure 3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as hosting providers, payment processors, and analytics providers. These service providers are contractually obligated to handle your information securely and only process it for the purposes specified by the Company.

3.2 Legal Compliance and Protection: We may disclose your information if required by law, governmental request, or to protect our rights, property, or safety, or that of our users or the public.

3.3 Aggregated and Anonymized Information: We may share aggregated and anonymized information with third parties for statistical analysis, research, marketing, or other lawful purposes. This information does not identify individuals personally.

  1. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the nature of the information, the purposes for which it was collected, and any legal or regulatory obligations.
  2. Your Rights and Choices 5.1 Access, Update, and Correction: You have the right to access, update, and correct your personal information stored in our systems. You can review and modify your account information by logging into your account on the Platform or by contacting us directly.

5.2 Marketing Communications: You can choose to opt-out of receiving promotional emails or marketing communications from us by following the instructions provided in the communication or by contacting us. Please note that even if you opt-out, we may still send you non-promotional messages related to your account or transactions.

5.3 Location Information: You can control the collection of location information through your device settings or by adjusting the permissions granted to the Platform. However, disabling location services may limit or affect the functionality of certain features.

  1. Data Security The Company takes appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the ongoing confidentiality, integrity, and availability of your data.
  2. Children's Privacy The Platform is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us, and we will promptly delete the information.
  3. Third-Party Websites and Services The Platform may contain links to third-party websites or services that are not controlled or operated by the Company. This Policy does not apply to such third-party platforms, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information.
  4. Changes to this Policy The Company may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated Policy on the Platform or by other means as required by law. We encourage you to review this Policy periodically for the latest information on our privacy practices.
  5. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or the Company's privacy practices, please contact us at postalcodepro@gmail.com.

By using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.