Frequently Asked Questions (FAQ) is your ultimate guide for connecting with service providers in your area based on your postal code
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What is Postal Code Pro?
Postal Code Pro is a website and Mobile App that provides contact details of service providers based on postal codes across the country. It allows users to quickly post their requirements and receive immediate responses from service providers.
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How does Postal Code Pro work?
Users enter their postal code on the website and submit their service requirements. Postal Code Pro then matches their request with relevant service providers in their area and displays their contact details. Users can contact the service providers directly to discuss their needs further.
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What types of service providers are listed on Postal Code Pro?
Postal Code Pro lists a wide range of service providers, including plumbers, electricians, carpenters, tutors, photographers, caterers, and more. It covers various industries to meet the diverse needs of users.
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How much does it cost to use Postal Code Pro?
The price for using Postal Code Pro starts at 50 ₹. This fee covers the service of connecting users with relevant service providers based on their postal codes.
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Is there a guarantee that service providers will contact users immediately?
Postal Code Pro aims to provide immediate responses from service providers, but the actual response time may vary depending on the availability and workload of the providers. However, the platform encourages service providers to respond promptly to user requests.
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Are the service providers on Postal Code Pro verified?
Postal Code Pro strives to maintain a reliable database of service providers. While we make efforts to verify the information provided by the service providers, it's always recommended for users to conduct their own due diligence before engaging any service provider.
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Can users leave reviews or ratings for service providers on Postal Code Pro?
Yes, Postal Code Pro does have a built-in review or rating system. So, users are encouraged to share their feedback on the service providers they engage with, which can help improve the overall user experience.
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Is there a refund policy if users are not satisfied with the service provider?
Postal Code Pro does not handle financial transactions between users and service providers. Any issues related to the quality of service or refunds should be resolved directly between the user and the service provider they engage with.
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Can users modify or cancel their service request after submitting it on Postal Code Pro?
Once a service request is submitted on Postal Code Pro, users can contact the service provider directly to discuss any modifications or cancellations. It's important to communicate with the service provider as soon as possible to avoid any inconvenience.
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Can service providers on Postal Code Pro be contacted for emergencies?
Postal Code Pro is primarily designed to connect users with service providers for non-emergency requests. For emergencies, users are advised to contact the appropriate emergency services or hotlines in their area.
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Are there any additional charges apart from the initial fee on Postal Code Pro?
Postal Code Pro charges an initial fee to connect users with service providers. However, any additional charges related to the service itself (e.g., service fees, material costs) should be discussed and agreed upon directly with the service provider.
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How can users provide feedback or report issues with Postal Code Pro?
Users can contact the Postal Code Pro support team through the provided contact details on the website. They can report any issues, provide feedback, or seek assistance regarding the platform or their service requests.